STORE POLICY
CUSTOMER CARE
At KneticRx, we are dedicated to providing you with exceptional customer service and support. We understand that shopping for athletic wear can sometimes raise questions, whether it’s about sizing, product features, or order status. Our friendly and knowledgeable team is here to assist you every step of the way, ensuring you have all the information you need to make informed decisions.
If you have any inquiries or need assistance, don’t hesitate to reach out to us. You can contact our Customer Care team via email at info@kneticrx.com or through our website's live chat feature. We aim to respond to all queries within 24 hours.
Your satisfaction is our top priority, and we are committed to making your shopping experience with KneticRx enjoyable and seamless. Thank you for choosing us for your athletic wear needs!
PRIVACY & SAFETY
At KneticRx, your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring that your shopping experience is secure and trustworthy.
Information We Collect
We collect personal information when you create an account, place an order, or subscribe to our newsletter. This may include your name, email address, shipping address, payment information, and phone number. We only collect information that is necessary for processing your orders and providing you with the best possible service.
How We Use Your Information
The information we collect is used to process orders, communicate with you about your purchases, and improve your shopping experience. We may also use your information to send you promotional materials and updates about our products, but you can opt out of these communications at any time.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Our website uses SSL (Secure Socket Layer) technology to encrypt sensitive data during transmission. Additionally, we limit access to your personal information to authorized personnel only.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze web traffic and personalize your experience. You can choose to accept or decline cookies through your browser settings, but this may limit your ability to use certain features of our site.
Your Rights
You have the right to access, correct, or delete your personal information at any time. If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us at info@kneticrx.com.
By shopping with KneticRx, you can be confident that your privacy and safety are safeguarded. Thank you for trusting us with your personal information!
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments